Refund policy
Return Policy
At Trendy Waves, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Conditions
- Items must be unused, unopened, and in their original packaging.
- Products must include all original accessories, manuals, and packaging (if applicable).
- Returns showing signs of use or damage caused by the customer may not qualify for a refund.
Return Address
Please do not send returns without contacting us first.
All approved returns should be mailed to:
Trendy Waves
11455 Bissonnet St, Apt 1201
Houston, TX 77099
United States
Email: shabbieretsy@gmail.com
Phone: +1 (385) 430-0722
Customers are responsible for return shipping costs unless the item is defective, damaged, or we shipped the wrong product.
Refund Policy
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the item and packaging.
Email: shabbieretsy@gmail.com
Phone: +1 (385) 430-0722
Return Address for Refunds
All approved returns and refund-related items must be sent to:
Trendy Waves
11455 Bissonnet St, Apt 1201
Houston, TX 77099
United States